Cancellation and Refund Policy

(Revised July 2014)

Delegate Registrations

  • Cancellations. All cancellations and requests for refunds of delegate registrations must be submitted in writing (letter or email to annualconference@brethren.org). Cancellations received up to one week prior to the start date of Annual Conference will receive a full refund of their paid registration. Cancellations received less than one week prior to the start of Annual Conference will receive a refund for their paid registration less $50.00.
  • Transfer of Delegates. A congregation may change or replace a registered delegate by submitting the request in writing. The request needs to state the name of the delegate being replaced and the name, address, phone number, and email of the new delegate. The request must be signed by the pastor or moderator.
  • No-Shows. Registered delegates who do not attend Annual Conference and have not cancelled will not be refunded.

Non-Delegate Registrations

  • Cancellations. All cancellations and requests for refunds of non-delegate registrations must be submitted in writing (letter or email to annualconference@brethren.org). Cancellations received up to one week prior to the start date of Annual Conference will receive a full refund of their paid registration. Cancellations received less than one week prior to the start of Annual Conference will receive a refund for their paid registration less $25.00.
  • Transfers. Non-delegate registrations are not transferrable.
  • No-Shows. Registered non-delegates who do not attend Annual Conference and have not cancelled will not be refunded.

Age-Group Activities

  • Cancellations. All cancellations and requests for refunds for age-group activity registrations must be submitted in writing (letter or email to annualconference@brethren.org. Cancellations received up to three weeks prior to the start of Annual Conference will receive a full refund of their paid registration. Cancellations received less than three weeks prior to the start of Annual Conference will receive a 50% refund of their paid registration.
  • Transfers. Age-group activity registrations are not transferrable.
  • No-Shows. Participants registered for age-group activities that do not attend Annual Conference and have not cancelled will not be refunded.

Meal Event Tickets

  • Refunds. All requests for refunds of purchased meal event tickets must be submitted in writing (letter or email to annualconference@brethren.org. Requests for refunds must be received one week prior to the start of Annual Conference. There will be no refunds for tickets less than one week prior to the start of Annual Conference. All sales are final for tickets purchased on-site at Annual Conference.

Other

  • Conference Booklets. Conference booklets that have been received in advance of Annual Conference will not be refunded. Conference booklets paid for but not received (to be picked up) may be refunded up to the first day of Annual Conference. There will be no refunds for booklets after the first day of Annual Conference. Sales of booklets at Annual Conference are final.
  • Choir Music Packets. Choir music packets are not refundable.

Any questions regarding these policies may be directed to the Conference Director.