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Ќ&0%f   G!f%&0ff   G!  _MCS_Ԁ1989G! ݌  -(@ Ќ&0%f&0%%&0     L %&0      _Reframing_ԀOpportunitiesg  O  A@) $x߹E$xA&0% ` Ќ̌L   (X(#(#(_Reframing_Ԁsimplymeansrespondingtothe _ speakerinawaythatbothvalidatesthespeakers ; experienceandallowsher/himtomovefroma  particularperspectiveandresponsetoa   potentiallymoreconstructiveone.    33    8  FromGeneraltoSpecific8u݌ [  Ќ 33  Tohelpthespeakerfocusmoreclearlyon b   specificactionsoreventsunderlyingfeelingsand >   opinions. j  KK" ,XFX%X ,z [QT$XK  K"0 F   HesthemostuncooperativeemployeeIve F  everhad.Tellusaboutsomeofthewaysyou "  seehimasbeinguncooperative.K݌ FF ЌK ,z [QT$X ,XFX%XK  KK" ,XFX%X ,z [QT$XK  Kt "0 F   Ijustdontlikethatsortofthing.What   specifickindsofthingsbotheryouthemost?Kt ݌f FF ЌK ,z [QT$X ,XFX%XK   33    "  IdentifyingUnderlyingFeelings"P"݌ B Ќ 33  Toidentifyandacknowledgethefeelingsthat I underliethewordsofthespeaker. %u KK" ,XFX%X ,z [QT$XK  KX#"0 F   Icantbelievetheywouldfiremewithout Q evertalkingtomeorwarningme.Soundslike - yourereallyfeelingbetrayed.KX##݌ FF ЌK ,z [QT$X ,XFX%XK  KK" ,XFX%X ,z [QT$XK  K.%"0 F   ImtryingtodomybestbutIhavefive  peopletellingmewhattodo.Thatmustbe q reallyfrustrating.Canyousaymoreabout M howitaffectsyou?K.%%݌)yFF ЌK ,z [QT$X ,XFX%XK   33    0'  Laundering/NeutralizingAttacks0'm'݌ U Ќ 33  Tovalidatetheintensityoffeelingsbyunder  \ standingandfocusingonunderlyingconcerns. 8 KK" ,XFX%X ,z [QT$XK  K("0 F   Thelazyslobisalwayslate.Beingontime  isveryimportanttoyou,isntit?K((݌FF ЌK ,z [QT$X ,XFX%XK  KK" ,XFX%X ,z [QT$XK  K*"0 F   Hesalyingtraitor.Thereisntanounceof |   truthinwhathesaid.Wow.Youseethings X!! completelydifferently.K*~*݌4""FF ЌK ,z [QT$X ,XFX%XK   33    +  0   IdentifyingHiddenOffers/Pointsof #`# Agreement/C #<$ ommonalities+#,݌$ % Ќ 33  Tohear,respondto,andbuildonhintsof %!& progressandpositivemovement. &!' KK" ,XFX%X ,z [QT$XK  K-"0 F   Theyexpectmetodoallthiswork,but '"( theyveneverofferedtotrainmeforit.Soif c(#) youhadadequatetraining ,youbelieveyou ?)$* couldhandlethework .K--݌*k%+FF ЌK ,z [QT$X ,XFX%XK  KK" ,XFX%X ,z [QT$XK  K/"0 F   Ifhewouldactresponsibly,Icouldgetmy *G&, workdone.Whatspecificthingsfromhim +#'- wouldhelpyougetyourworkdone?K/&0݌,'.FF ЌK ,z [QT$X ,XFX%XK   33     1  0   Respondingto_Triangling_ԀAttempts _. 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Carolyn_Schrock_Ԅ_Shenk_-VZDD DԌ *G&W  &0%f   G!f%&0ff   G!E  _MCS_Ԁ1995,2000G!E5F݌ +&X Ќ&0%f&0%%&0   _(X(   L %&0    LG   = PracticeExercisesforReframingLGG  G  A@) $x߹E$xA&0% ` Ќ̌L    4 Writequickresponsestothestatementsbelow.Trytovalidatethespeaker,whilemovingtowardsamore _ productivefocus.Sharesomeofyourexampleswithapartnerand/orthelargergroup. ; 1.0  Theyrejealous,thatstheproblem.(#(#K(#(#(#  0  (#(#K(#(#(#2.0  Thatwholebunchisanirresponsiblelot.(#(#K(#(#(# _  0  (#(#K(#(#(#3.0  ShesthemostuncooperativeemployeeIveeverhad.(#(#K(#(#(#  G  0  (#(#K(#(#(#4.0  Peoplearoundherearecoldandunfriendly.(#(#K(#(#(#    0  (#(#K(#(#(#5.0  Everyoneontheblockhastroublewithhim.(#(#K(#(#(# 'w  0  (#(#K(#(#(#6.0  Thatsjustthewaymenare.(#(#K(#(#(#   0  (#(#K(#(#(#7.0  Ifhedjuststartactingresponsibly,Icouldtakecareofhisoldfence.(#(#K(#(#(# W  0  (#(#K(#(#(#8.0  Itisabsolutelyuntruethatweretryingtocreateafussandmake ? troubleforyou!(#(#K(#(#(#   0  (#(#K(#(#(#9.0  Imtryingtodomybest!ButhowcanIgetallthisworkdonewhen S threedifferentpeoplearetellingmeo(#(# 0  whattodo?(#(#K(#(#(# ; 0  (#(#K(#(#(#10.0  Thiswholesituationhasbeenaroyalpainfromstarttofinish!(#(#K(#(#(#  0  (#(#K(#(#(#11.0  Ihatethiskindofbickering.Ifyoudjustactreasonablywecouldsolve k thismess.(#(#K(#(#(# 7 0  (#(#K(#(#(#12.0  IfyouhaddonewhatIaskedyoutosixmonthsago,thisneverwould  havehappened!(#(#K(#(#(# K  J[E   J[ER  0  (#(#K(#(#(#J[ER S݌̌   -V  f%&0    -VS!    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